SOFTWARE & AI ENGINEER — ONTARIO, CANADA I build systems that run themselves. — Usama Kelani, Software & AI Engineer

1. SEPT 2021 — DEC 2024

   BSc, Computer Science

   University of Saskatchewan

   90.4% average · Great Distinction

   • Dean's Honour List ×3
   • Academic Excellence Scholarship ×2
   • Golden Key International Honour Society ×2

   • Dean's Honour List 2023/24 — jumps to my name ↗
   • Dean's Honour List 2022/23 — jumps to my name ↗

   

2. MAY 2025

   Microsoft Certified: Dynamics 365 Business Central Developer Associate

   Microsoft

   Verify credential ↗

   

3. MAY 2025

   Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate

   Microsoft

   Verify credential ↗

   

4. NOV 2025 — EXP. OCT 2026 ● IN PROGRESS

   Master of Business Administration (MBA)

   Carleton University

   In progress

5. JUNE 2026

   Claude Certified Architect — Foundations (CCA-F)

   Anthropic

   

1. JAN 2026 — PRESENT · Ontario, Canada

   Systems Support & Automation Analyst @ Techspan Industries Inc.

   ERP automation engineering and fleet-wide IT automation for an industrial distributor.

   • › Built Ordex, a Python/FastAPI service that turns customer PDF purchase orders into Epicor Prophet 21 imports across 1,500+ customer formats.
   • › Designed its deterministic-first parsing: local extraction, then OCR and escalating AI providers, with every change gated by a gold-set regression suite of 22 test modules.
   • › Automated endpoint deployment and IT operations across the company fleet using PowerShell, Action1, Group Policy, scripted installs, and self-healing service recovery.

   THE ORDEX PIPELINE

   1. PDF in →
   2. pdfplumber →
   3. OCR + LlamaParse →
   4. Mistral →
   5. P21 CSV out

   1,500+ CUSTOMER TEMPLATES · GOLD-SET REGRESSION TESTED

   • Python
   • FastAPI
   • OCR
   • LLM document parsing
   • Epicor Prophet 21
   • PowerShell

   ←→

2. JUN 2025 — DEC 2025 · Riyadh, Saudi Arabia · Contract · Remote (Riyadh)

   Software Architect & Full-Stack Developer @ OnDemand MENA

   Architected Saudi Arabia's first AI-powered WhatsApp engagement platform from zero to working product.

   • › Architected the entire platform solo, from empty repo to working product: Next.js, TypeScript, PostgreSQL, Prisma, Supabase, Redis.
   • › Built the WhatsApp Business API layer: HMAC-validated webhooks, templates, interactive replies, and automated conversation flows via Meta Cloud API.
   • › Engineered the AI concierge with Gemini, Search grounding, and Vision AI: bilingual English/Arabic with RTL, 40+ intent types, location-aware recommendations.
   • › Shipped the platform spine: authentication, role-based access control, admin dashboards, rate limiting (30 msg/min), spam detection, payments, and analytics.

   • WhatsApp Business API
   • Gemini + Search grounding
   • Vision AI
   • 40+ intent types

   EN ⇄ AR

   “Find me a great kabsa spot near Riyadh Boulevard.”

   • Next.js
   • TypeScript
   • PostgreSQL
   • Prisma
   • Redis
   • Gemini
   • WhatsApp Business API

   ←→

3. FEB 2025 — NOV 2025 · Ontario, Canada

   Systems Operations Engineer @ AJ Concord General Services Inc.

   Systems and operations engineering for a general contracting and construction services firm.

   • › Led the migration of legacy operational systems to a cloud-based environment, mapping dependencies with IT and business teams and cutting manual data entry by 30%.
   • › Developed automated monitoring scripts in Python and PowerShell to track system health and flag anomalies in real time, cutting incident response time by 40%.
   • › Standardized operational workflows into documented procedures and a centralized dashboard, improving reporting accuracy across three departments.

   • Python
   • PowerShell
   • Cloud migration
   • Monitoring
   • Process documentation
   • Microsoft 365

4. JUL 2024 — JAN 2025 · Ontario, Canada

   Business Systems Analyst @ A & L Accounting Services Inc.

   Modernized an accounting firm’s workflows from scattered spreadsheets to organized cloud systems.

   • › Migrated legacy Excel accounting workflows into Karbon and QuickBooks Online after a process gap analysis, reducing processing time by 25%.
   • › Designed Power BI dashboards with real-time financial KPIs, enabling faster, data-driven decisions for leadership.
   • › Mapped client onboarding, invoicing, and follow-up processes to eliminate duplicate data entry, then built the standardized templates and trackers to replace them.

   • Karbon
   • QuickBooks Online
   • Power BI
   • Process mapping
   • Excel

   

5. FEB 2024 — MAY 2024 · Saskatchewan, Canada

   Web Developer Intern @ TrackPoint.ai

   Front-end development for an AI-powered communication-training platform.

   • › Built the front end of an AI interview-simulation platform supporting MMI, medical-school panels, coding interviews, and sales scenarios.
   • › Developed a responsive interface with a virtual AI interviewer: customizable question sets, real-time performance analytics, and gamified badges and achievements.
   • › Applied React and UX/UI principles for a smooth, accessible practice experience across devices.

   • React
   • JavaScript
   • UI/UX
   • AI products

   ←→

Docker containers

21

AI agents

4

open router ports

0

health monitors

31

agent gateways

2

% uptime

99.9

TWO PATHS IN. NOTHING EXPOSED. · zero forwarded ports on the router

←→

AGENT SPOTLIGHT — TRADER

PRIVATE

A market analyst that never trades.

Regime-first analysis, watchlists, risk sizing, and postmortems, published to its own dashboard with an equity curve and live scanner. Analysis-only by design: it never executes trades. The dashboard runs inside the homelab, behind the same zero-trust walls.

Personal research project. Not financial advice.